AGAVE VAPOR IRON WARRANTY
If you have the following appliance, use the 1-year warranty form:
LIMITED 1 YEAR WARRANTY HEALING VAPOR IRON
• Healing Vapor Iron 1.25″
PRO IRON 1.25″ WARRANTY
If you have the following appliance, use the 2-year warranty form:
LIMITED 2 YEAR WARRANTY PRO IRON 1.25″
WARRANTY SERVICE CENTER ADDRESS
Agave Products Inc. Service Center
357 Mill Road
Staten Island, NY 10306
• Send your tool postage-paid only.
• We recommend using a service with tracking ability.
• It takes 10-30 business days, from date of receipt at the Service Center, to receive a new appliance from us.
• Missing information or lack of payment will cause delays to this timeline.
• We will only contact you in the event of a question.
BEFORE YOU SEND CHECKLIST
Remember to read and follow all instructions on your Agave Products® Warranty Request Form – front and back. Take note of what is NOT covered under warranty and applicable fees.
Send all of the following:
• Your appliance
• The appliance box, containing the UPC, is requested, but no longer required
• Free accessories do not need to be returned (e.g. Cartridges, Vapor Infusion)
• A copy of your purchase receipt (ORIGINALS ARE NOT RETURNED)
• Your completed warranty request formPlace and date of purchase marked clearly on your receipt
• Description of the problem with your appliance
• Payment of your warranty fee –Credit card payments ONLY. Do not send cash, checks or money orders, these will not be accepted nor returned.